There is always One in a Crowd

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I know the last 12 months have been hard for a lot of people with the royal commission, redundancies and restructures. I try to reflect everyday about how fortunate and thankful I am for so many things. Negativity does not fall into my equation because I see it as a waste of time to dwell on what doesn’t work and prefer to focus on what does or what we can do.  So, the one thing that really annoys me is when someone is negative about things that are positive.

Recently I attended a conference which was a very positive experience. The theme of the conference was to look at what has happened in the industry and move forward with positive solutions.  There were great discussions with practical recommendations for attendees to implement into their businesses. All very positive and a step in the right direction to make changes that will benefit our industries customers and their businesses.

When reading all the positive comments about the conference, there was a negative post from someone who didn’t even attend. How can you accurately comment on a conference you didn’t attend and why would you? Why do people feel the need to be negative about something that is positive?

With over 25 years experience in executive search and interviewing thousands of senior people, I know that the ones that are always negative are the worst performers. They blame everyone else for things that have gone wrong, never take responsibility and never have a solution. They are the ones who criticise success and suffer from tall poppy syndrome. Never happy with what they have and feel entitled to everything. They are the ones who we constantly see leaving negative comments about positive initiatives or about people who are trying hard to make a difference.

How do we respond to this? How do you respond to someone who puts a negative comment on one of your posts? Your first reaction may be to immediately respond. Here are my 3 tips to addressing this:

  1. Take a breath and realise that there is always one in the crowd.
  2. Defend yourself if need be but keep it smart and to the point. No name calling, just facts.
  3. Don’t engage in a back and forth conversation, try to reply only once. If there is a need for a second response, then that response should shut it down. i.e. I don’t agree with what you are saying and will not engage any further (remember these people want controversy and want to incite a reaction to build their profiles. Don’t give them the satisfaction as you have better things to do).

Regards, Judith

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